![]() ![]() For detailed instructions see the Restore Missing Red Giant Licenses section below. Legacy products purchased from or resellers before late 2020 are not yet linked to your Maxon account. The need to restore your licenses may manifest in the following ways: This issue may also apply if you purchased a perpetual license that was activated with a serial number. The Maxon App reports that your products are unlicensed. To resolve these issues, you can use the Serial Registration Tool that is included with the Maxon App. You will need to install the version of the product you own before registering serials. If the installed product doesn't match the license, you will not be able to activate. Select Import Serial Numbers… from the action menu to open the Serial Registration Tool (see below). ![]() Repeat steps 3-4 until you’ve registered all serial numbers.When a serial has been successful registered, watermarks will be removed, and the Maxon App will report that you own a perpetual license or a partial license.Ī partial license message appears when you do not own all products that belong to a given suite. For example, you own Trapcode Form but not Particular, Mir, Tao, etc. ![]()
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